Recruiting and Acquiring customers is more important than acquiring providers.Improve customer experience is very important to increase repurchase rate.Acquiring a new customer is up to 25 times more expensive than retaining an existing one.increasing customer retention rates by 5% increases profits by 25% to 95%.
The Value of Keeping the Right Customers
Acquiring a new customer is up to 25 times more expensive than retaining an existing one.
increasing customer retention rates by 5% increases profits by 25% to 95%.
Eevryone must pay for his mistakes,Sooner or later.
"Learning from customer，
focus on customer experience."
"Strategic vision is very important for a country，a company,or even an individual."
