Eevryone must pay for his mistakes,Sooner or later.

“Time is precious, and procrastination is often comes with a high price tag.”

“Better early than late,time is precious and expensive.”

—Glovo Talk

Growth mindset means making mistakes and correcting mistakes.

—Glovo Talk

驭人的艺术

“夫运筹帷幄之中,决胜千里之外,吾不如子房;镇国家,抚百姓,给饷馈,不绝粮道,吾不如萧何;连百万之众,战必胜,攻必取,吾不如韩信.三者皆人杰,吾能用之,此吾所以取天下者也.”

—刘邦

“管理的真谛就是给猴子一棵树,给老虎一座山.”

—柳传志

驭人六术

君子:敬之以德
小人:驱之以利
智者:晓之以理
勇者:动之以情
强者:挟之以短
庸者:迫之以势

没有无能的员工,只有不会用人的老板.^_^

Customer services/User Experience:Details determine success or failure.

Easy to contact,Customer services contact info should be placed in a conspicuous place。

Using a non-existent address like [email protected] to send email to the customer is really bad,
To make matters worse, no Tel number/email address displayed/linked in the email.

The customer don’t care who is behind the call/email,who is in charge of,
Anyone been contacted represent the company in his view.

Don’t take it for granted that all your customers were smart enough,
If so,you are the fool.